{"id":377557,"date":"2024-07-03T17:43:19","date_gmt":"2024-07-03T17:43:19","guid":{"rendered":"https:\/\/idconsumo.pt\/resolucao-de-conflitos-2\/"},"modified":"2024-07-03T17:46:03","modified_gmt":"2024-07-03T17:46:03","slug":"resolucao-de-conflitos-2","status":"publish","type":"page","link":"https:\/\/idconsumo.pt\/en\/resolucao-de-conflitos-2\/","title":{"rendered":"Resolu\u00e7\u00e3o de Conflitos"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/idconsumo.pt\/wp-content\/uploads\/2024\/05\/banner2.png&#8221; custom_padding=&#8221;||341px|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;|||on|||||&#8221; title_text_align=&#8221;center&#8221; title_font_size=&#8221;30px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_post_title][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.19.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||38px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.19.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Poppins|700|||||||&#8221; header_2_font_size=&#8221;28px&#8221; text_orientation=&#8221;justified&#8221; custom_margin=&#8221;||29px|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"text-align: center;\">Em caso de lit\u00edgio ou conflito, o consumidor pode recorrer \u00e0 Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo (vulgarmente designada RAL), que abrange a media\u00e7\u00e3o, a concilia\u00e7\u00e3o e a arbitragem.<\/p>\n<p style=\"text-align: center;\">Pode consultar a lista das entidades aqui https:\/\/www.consumidor.gov.pt\/parceiros\/sistema-de-defesa-do-consumidor\/entidades-de-resolucao-alternativa-de-litigios-de-consumo\/ral-mapa-e-lista-de-entidades.aspx<\/p>\n<p style=\"text-align: center;\">\n<p style=\"text-align: center;\">Mais informa\u00e7\u00f5es em Portal do Consumidor www.consumidor.gov.pt<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Em caso de lit\u00edgio ou conflito, o consumidor pode recorrer \u00e0 Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo (vulgarmente designada RAL), que abrange a media\u00e7\u00e3o, a concilia\u00e7\u00e3o e a arbitragem. Pode consultar a lista das entidades aqui https:\/\/www.consumidor.gov.pt\/parceiros\/sistema-de-defesa-do-consumidor\/entidades-de-resolucao-alternativa-de-litigios-de-consumo\/ral-mapa-e-lista-de-entidades.aspx Mais informa\u00e7\u00f5es em Portal do Consumidor www.consumidor.gov.pt<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-377557","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Resolu\u00e7\u00e3o de Conflitos - idconsumo.pt<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/idconsumo.pt\/en\/resolucao-de-conflitos-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resolu\u00e7\u00e3o de Conflitos - idconsumo.pt\" \/>\n<meta property=\"og:description\" content=\"Em caso de lit\u00edgio ou conflito, o consumidor pode recorrer \u00e0 Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo (vulgarmente designada RAL), que abrange a media\u00e7\u00e3o, a concilia\u00e7\u00e3o e a arbitragem. Pode consultar a lista das entidades aqui https:\/\/www.consumidor.gov.pt\/parceiros\/sistema-de-defesa-do-consumidor\/entidades-de-resolucao-alternativa-de-litigios-de-consumo\/ral-mapa-e-lista-de-entidades.aspx Mais informa\u00e7\u00f5es em Portal do Consumidor www.consumidor.gov.pt\" \/>\n<meta property=\"og:url\" content=\"https:\/\/idconsumo.pt\/en\/resolucao-de-conflitos-2\/\" \/>\n<meta property=\"og:site_name\" content=\"idconsumo.pt\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-03T17:46:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/idconsumo.pt\/en\/resolucao-de-conflitos-2\/\",\"url\":\"https:\/\/idconsumo.pt\/en\/resolucao-de-conflitos-2\/\",\"name\":\"Resolu\u00e7\u00e3o de Conflitos - idconsumo.pt\",\"isPartOf\":{\"@id\":\"https:\/\/idconsumo.pt\/#website\"},\"datePublished\":\"2024-07-03T17:43:19+00:00\",\"dateModified\":\"2024-07-03T17:46:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/idconsumo.pt\/en\/resolucao-de-conflitos-2\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/idconsumo.pt\/en\/resolucao-de-conflitos-2\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/idconsumo.pt\/en\/resolucao-de-conflitos-2\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/idconsumo.pt\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resolu\u00e7\u00e3o de Conflitos\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/idconsumo.pt\/#website\",\"url\":\"https:\/\/idconsumo.pt\/\",\"name\":\"idconsumo.pt\",\"description\":\"O IDC tem desenvolvido relevantes atividades de interesse geral no \u00e2mbito da investiga\u00e7\u00e3o, ensino e divulga\u00e7\u00e3o do Direito do Consumo.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/idconsumo.pt\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Resolu\u00e7\u00e3o de Conflitos - idconsumo.pt","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/idconsumo.pt\/en\/resolucao-de-conflitos-2\/","og_locale":"en_US","og_type":"article","og_title":"Resolu\u00e7\u00e3o de Conflitos - idconsumo.pt","og_description":"Em caso de lit\u00edgio ou conflito, o consumidor pode recorrer \u00e0 Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo (vulgarmente designada RAL), que abrange a media\u00e7\u00e3o, a concilia\u00e7\u00e3o e a arbitragem. 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